Update: API Rate Limits Enforced Starting April 14, 2025
We will start enforcing API rate limiting on April 14, 2025, to ensure optimal performance and fair usage across our platform. This change does not affect usage through the UI (web browser).
What does this mean for you?
If you integrate Rossum through the Rossum REST API and send more API requests per minute than allowed in the Acceptable Use Schedule (page 9), you may receive 429 Too Many Requests HTTP errors. In such cases, you should retry the request after some time.
To ensure uninterrupted service operation, please check that your API client gracefully handles the 429 HTTP status code, respecting the Retry-After header. Use exponential back-off to manage retries efficiently. This approach helps mitigate the risk of repeated rate limiting.
For more information, please refer to the Rossum API documentation.
What you need to do
Please review your current API usage to ensure it complies with the Acceptable Use Schedule described in the Rossum Terms of Use (page 9).
Ensure that your REST API client supports handling the 429 Too Many Requests errors properly.
If you have any questions or need support, please don’t hesitate to contact us at support@rossum.ai
Thank you,
Rossum Team
