How to automate your communication with suppliers
We’re excited to announce new, improved email functionality to automate communication with suppliers and enhance collaboration within teams.
This will help Accounts Payable teams to easily communicate with suppliers while still in the platform to speed up exception handling, unblock invoices, and remove the friction from supplier communication.
The new features will help you to:
- Improve supplier relationships - Take the friction out of back-and-forth messaging by keeping your suppliers updated on invoice status and resolve disputes quickly.
- Speed up exception handling - The new email features are designed to quickly unblock document processing bottlenecks
- Improve user experience - We listened to our users and introduced these new UX features to make Rossum even easier to use, enabling you to work smarter, not harder
- Improve team collaboration - Common access to one inbox and email templates means the whole team can see the communication thread with suppliers rather than the information siloed in personal work emails.
Customer impact: 12 to 22% time gained on exception handling
Our customers are already seeing productivity gains from automating supplier communication within the platform. On average, customers using the communication features clawed back between 12-22% of their time from handling exceptions, and this is on top of the time saved from straight-through processing that the Rossum platform is already delivering.
If you want to learn more about our in-app supplier communication features, contact your account manager or check out the below Help Center article.
